top of page
FAQs

Have Questions? 
We've Got Answers

Find answers to common questions about our Haitian coffee, brewing, orders and shipping.

  • ANELIZ offers Haitian coffee (whole bean and ground), artisanal teas, and traditional Haitian chocolate balls for preparing hot chocolate. Visit each product page for sizes and availability.

  • Our coffee comes from Thiotte, in the high mountains of southeast Haiti, from areas such as Gros Cheval, Mare Blanche, and the Pine Forest. It is Arabica Typica, grown by small farmers and hand-picked.

  • A rich, aromatic cup with a smooth, refined profile, depth, and character.

  • Yes. Select your preferred option on the product page before adding it to your cart. Whole beans should be ground just before brewing.

  • Our coffee is roasted in small batches by a professional roaster, following a roast profile we tested and approved for balance, aroma, and flavor.

  • Keep it tightly sealed in a cool, dry place, away from light, heat, and moisture. For the best flavor, enjoy it within a few weeks of opening.

  • Not at this time. Our coffee is grown by small-scale farmers in the mountains of Thiotte, Haiti.

  • They are used to make a traditional Haitian hot chocolate. Follow the instructions and quantities on the packaging or product page.

  • On each product's label and product page. If you have a question about an ingredient or allergen, please contact us before ordering.

  • Yes. Our monthly subscription saves you 10%, and you can skip, pause, or cancel anytime.

  • We ship across the United States. Shipping is free on orders of $99 or more, and free local pickup is available in Darby, Pennsylvania.

  • It is the smell of rain on Haitian soil, a warm cup in your hands, and the memories of home. Our wish is simple: that every cup brings you home.

  • ANELIZ is named after the founder's grandmother, Aneliz, a respected businesswoman in Port-au-Prince who raised her family through hard work and generosity. Her legacy lives in every cup.

  • Yes. Contact us to discuss your business needs, product formats, and partnership opportunities.

  • Use our contact form, email hello@anelizshop.com, or call (484) 301-2916.

Still have questions?

Send us a message and a real person will reply within 24 hours.

bottom of page