top of page
FAQs

Have Questions? 
We've Got Answers

Find answers to common questions about our Haitian coffee, brewing, orders and shipping.

  • ANELIZ offers coffee, tea, and traditional Haitian chocolate balls used to prepare a chocolate drink. Visit each product page for available sizes and current availability.

  • Our coffee comes from Thiotte, Haiti, through the COOPCAB cooperative.

  • Yes, we offer both whole-bean and ground coffee. Select your preferred option on the product page before adding it to your cart.

  • Whole-bean coffee needs to be ground before brewing. Ground coffee is ready to use with a

    brewing method suitable for its grind size.

  • Keep it in a tightly sealed package in a cool, dry place, away from light, heat, and moisture.

  • They are used to make a hot chocolate drink. Follow the instructions and quantities provided on the packaging or product page.

  • Check each product’s label and product page. If you have a question about an ingredient or allergen, please contact us before ordering. the packaging or product page.

  • Our coffee is shade-grown by small-holder farmers in the mountains of Thiotte, Haiti.

  • Choose your products, select the available options, and add them to your cart. Then follow the checkout steps to complete your order.

  • Yes. Contact us to discuss your business needs, product formats, and potential partnership opportunities.

  • Use the website’s contact form or call us at (484) 301-2916.

Still have a questions

Have a question we haven't answered? Send us a message  a real person will write you back within 24 hours.

bottom of page